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New Airtel 5G enquiries
Ask about coverage, router availability and packages. Our team confirms options for your location.
Your connectivity partnerBetter internet.
Better internet.
Better support.
Every month.
Explore home WiFi and Airtel 5G options, monthly renewals, SIM and Airtel Money services, WiFi equipment and CCTV support. Our Malindi office welcomes enquiries from across Kenya.
Support from Malindi · Enquiries across Kenya
How we help
Everything you need to stay connected
Connectivity and customer services, from new home WiFi enquiries and monthly renewals to SIM support and security systems.
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Easy renewal guidance
Use Paybill 4129691 with the correct Airtel account reference to make your monthly payment.
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Human customer support
Get assistance with connection issues, router setup, account questions and follow-up.
More ways we help
Home WiFi, Airtel services, equipment & CCTV
Tell us your town and what you need. Our Malindi team will check availability and connect you with an appropriate representative where possible.
Home WiFi & affordable internet
Looking for home WiFi, monthly WiFi around KES 2,000 or a new Airtel 5G connection? Ask about current packages, coverage, equipment and installation terms. Prices and eligibility must be confirmed.
Enquire about home WiFi →WiFi installation & setup
Ask about router setup, home coverage and installation appointments. Free or same-day installation is available only where explicitly confirmed for your plan and location.
Request installation details →Airtel SIM & Money services
Enquire about Airtel SIM registration, activation, replacement and Airtel Money agent services. In-person identity checks and availability may apply.
Ask about Airtel services →WiFi accessories
WiFi repeaters, wireless adapters, WiFi power banks and related connectivity accessories. Contact us for current stock, compatibility and prices.
Ask about equipment →CCTV installation & repair
Home and business CCTV installation enquiries, troubleshooting, maintenance, servicing and repairs. Site visits and technician availability are confirmed individually.
Request CCTV assistance →Shujaa recruitment & training
Interested in Airtel SIM sales and activation opportunities? Enquire about Shujaa recruitment, onboarding and training through Seabreeze. Selection and terms are subject to confirmation.
Apply or ask a question →Kenya-wide enquiries
Based in Malindi. Connecting customers across Kenya.
Our physical office is in Malindi. We also have sales-team presence in a number of Kenyan towns, although activity and service availability vary by location.
Malindi — head officeMombasaBungomaLamuMpeketoniVoiKapsabetKapenguriaKisumuKakamegaOther towns — enquire
These are sales coverage areas, not a list of physical branches. We confirm the availability of an agent, installer or technician before committing to a service visit.
Existing customers
Renew your internet with confidence
Pay directly using M-Pesa. We do not ask you to enter M-Pesa PINs or make payments on this website.
M-PESA PAYBILL4129691Account reference: Airtel account number, or router MSISDN when the account number is unavailable.
Four simple steps
- Open M-Pesa and choose Pay Bill.
- Enter business number 4129691.
- Enter your Airtel account number (or router MSISDN) as the account reference.
- Enter the correct amount, review the payment details and confirm.
Need help? Call 0782998842. Payment receipt does not itself guarantee Airtel service activation; contact support if renewal is not reflected.
Internet plans
Choose the plan that fits
Indicative Airtel Smart Connect flyer prices. Confirm current pricing, availability, fair usage terms and eligibility before purchasing.
15 MbpsKES 1,999
30 MbpsKES 2,999
Flyer indicates a KES 1,000 connection fee for 30-day plans.
15 MbpsKES 5,399
30 MbpsKES 8,099
No connection fee stated in the supplied flyer for these plans.
15 MbpsKES 9,999
30 MbpsKES 14,999
No connection fee stated in the supplied flyer for these plans.
Nationwide enquiries
Tell us what you need and where
Choose a service and enter your town. Your message will go to our central WhatsApp Business team, which can refer you to an available agent or technician.
WhatsApp Business: 0720499691
This version does not store enquiry data in the website or CRM. Your message is sent only after you confirm it in WhatsApp.
Frequently asked questions
Can I renew before my subscription expires?
According to the supplied Airtel flyer, early renewal and plan changes may be possible, with the next plan taking effect after the current validity period. Confirm current terms with Airtel.
Can you confirm coverage in my area?
Send your town or neighbourhood using the enquiry form. Our team will help check availability; service coverage must be confirmed.
How do I change my router Wi-Fi password?
Router menus vary by model. Contact support for guidance. Never send your router administrator password or M-Pesa PIN through a form or WhatsApp.
How can I stop promotional messages?
Text STOP to 0782998842 or call customer support and request removal from promotional messaging.
We are hiring · Kenya
Become a Seabreeze sales agent
Interested in becoming a Shujaa SIM sales and activation representative, or supporting Airtel connectivity sales? Ask about recruitment, training and opportunities in your town. Applications are reviewed individually; no employment or earnings are guaranteed.
Enquire about agent opportunities ↗Please do not send identification documents, banking details or other sensitive records in an initial enquiry.
Customer feedback matters
We welcome genuine feedback and suggestions. Customer reviews will only be published with appropriate permission and without private account details.
Share feedback via WhatsApp ↗Questions? Our team is ready to help.
Talk to Seabreeze Data Ventures about new connections, renewals and customer support.
Office switchboard: 0782998842 · WhatsApp Business: 0720499691